TOOLZO SERVICES LIMITED and the PG-Courses websites care about the confidentiality and security of your information. This Privacy Policy applies to information that TOOLZO SERVICES LIMITED collects through the PG-Courses websites when you interact with TOOLZO SERVICES LIMITED, and generally with the PG-Courses websites.
Your information is received and controlled by TOOLZO SERVICES LIMITED according to this Privacy Policy when you sign up for an TOOLZO SERVICES LIMITED account or otherwise use the PG-Courses websites.
TOOLZO SERVICES LIMITED is solely and independently responsible for its own privacy practices.
If you do not accept the terms of this Privacy Policy, then please do not access, browse, or register for the PG-Courses websites or enrol in any courses. If you choose not to provide certain information required to provide you with various products and services offered on the PG-Courses websites, then you may not be able to establish a user account or obtain those products or services. Any version of this Privacy Policy in a language other than English is provided for convenience and you understand and agree that the English language version will control if there is any conflict.
This Privacy Policy is organized as follows:
Information that TOOLZO SERVICES LIMITED collects from you (including Personal Information)
Cookies and Tracking Technologies on the TOOLZO SERVICES LIMITED Site
How your information is used
How your information is shared
How to manage your Personal Information
Storage & Security
Privacy Policy updates
Contact information
Glossary
INFORMATION THAT TOOLZO SERVICES LIMITED COLLECTS FROM YOU (INCLUDING PERSONAL INFORMATION)
TOOLZO SERVICES LIMITED directly collects information when you:
sign up for an TOOLZO SERVICES LIMITED user account and create an TOOLZO SERVICES LIMITED user profile;
enrol and participate in online courses;
purchase a product or service (for example, Downloadable courses);
send email messages to TOOLZO SERVICES LIMITED (including messages to learner support);
participate in user surveys; and
participate in public forums, webinars, and other interactive experiences on the PG-COURSES.UK
TOOLZO SERVICES LIMITED also indirectly collects usage information about your visit to the PG-Courses websites, as explained in the section below titled Cookies and Tracking Technologies.
TOOLZO SERVICES LIMITED does not itself collect or store financial account numbers or identification issued by a governmental entity, employer, or other authority. Instead, if you choose to make a purchase on the TOOLZO SERVICES LIMITED Site, for example a Downloadable course, you will be directed to TOOLZO SERVICES LIMITED’s third-party payment processor. If you do not wish to submit the required authentication or payment information, then you will not be able to obtain the product via the PG-Courses websites.
TOOLZO SERVICES LIMITED requires your Personal Information limited circumstances when you:
sign up for an TOOLZO SERVICES LIMITED user account (name, username, [email protected]);
purchase a course or other product or service (so that TOOLZO SERVICES LIMITED’s third-party vendor can process payment);
To the extent that TOOLZO SERVICES LIMITED associates the information that TOOLZO SERVICES LIMITED collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your account profile.
Cookies And Tracking Technologies on the TOOLZO SERVICES LIMITED Site
Like many companies, TOOLZO SERVICES LIMITED uses Cookies and other common Tracking Technologies on the PG-Courses websites and in email communications to help TOOLZO SERVICES LIMITED better understand your use and needs of the PG-Courses websites, current and future TOOLZO SERVICES LIMITED-related products and services, and how TOOLZO SERVICES LIMITED and Members can improve. For example:
based on your cookie settings, TOOLZO SERVICES LIMITED tracks information indicating, among other things, which pages of the PG-Courses websites were visited, the order in which they were visited, when they were visited, and which hyperlinks and other user interface controls were used;
TOOLZO SERVICES LIMITED may log the IP address, operating system, and browser software (including mobile use and device type when you use TOOLZO SERVICES LIMITED native mobile apps) you used when accessing the TOOLZO SERVICES LIMITED Site, and TOOLZO SERVICES LIMITED may be able to determine from an IP address your Internet Service Provider and the geographic location of your point of connectivity; and TOOLZO SERVICES LIMITED may track and collect information from emails that TOOLZO SERVICES LIMITED sends to you, for example whether you opened the email or clicked on any links from the email.
TOOLZO SERVICES LIMITED also partners with third parties to help us track and understand your activity on the PG-Courses websites, how you interact with TOOLZO SERVICES LIMITED’s social media, and how you find or may be referred to the PG-Courses websites. Individual Members may separately use Tracking Technologies within their courses and email communications to understand your activity within a course and how you find or may be referred to a course on the PG-Courses websites
TOOLZO SERVICES LIMITED use Cookies and other Tracking Technologies for the following purposes:
when necessary for system administration, security, and integrity to ensure the PG-Courses websites works properly for you. Without these technologies, the PG-Courses websites may not function correctly;
to enable analytics, performance and functionality, to help TOOLZO SERVICES LIMITED gather information about how visitors use the PG-Courses websites sand monitor PG-Courses websites performance, and to enhance your experience by recognizing and remembering whether you have visited the PG-Courses websites before and may have any personal preferences; and
to support marketing by enabling TOOLZO SERVICES LIMITED to deliver content relevant to your interests on the PG-Courses and third-party sites based on how you interact with TOOLZO SERVICES LIMITED advertisements or content. TOOLZO SERVICES LIMITED use “first-party” cookies, which means cookies served by TOOLZO SERVICES LIMITED, and also “third-party” cookies, which means cookies served by third parties that help TOOLZO SERVICES LIMITED and members track this information.
You have some options for managing Cookies and other Tracking Technologies. These include:
Modifying your browser settings: You should be able to control how and whether your web browser accepts Cookies by adjusting its privacy and security settings. The “help” feature of the menu bar on most browsers will tell you how to stop accepting new Cookies, how to receive notification of new Cookies, and how to disable existing Cookies. If you reject TOOLZO SERVICES LIMITED’s Cookies, many functions and conveniences of the PG-Courses websites may not work properly.
Opting-out of certain third-party tracking and advertising: Some of the third parties used by TOOLZO SERVICES LIMITED or a Member for Cookies and Tracking Technologies offer the ability to opt-out from their tracking by following processes described on their websites. A list of some such third parties is maintained and available at the PG-Courses websites and includes, for some, links to applicable opt-out processes. NeitherTOOLZO SERVICES LIMITED nor any Member is responsible for the effectiveness of any third-party opt-out options.
HOW YOUR INFORMATION IS USED
TOOLZO SERVICES LIMITED use information, including Personal Information, to carry out the following purposes:
Operate and improve the PG-Courses websites – This includes creating and improving features that support the TOOLZO SERVICES LIMITED community and enable PG-Courses websites usage at scale. This also includes personalizing the TOOLZO SERVICES LIMITED Site, so your learning experience is tailored to your interests and needs.
Create, administer, provide, and teach courses – This includes creating and improving the delivery of online courses and programs on TOOLZO SERVICES LIMITED. This also includes personalizing courses, so your learning experience is tailored to your interests and needs and assessing your performance and awarding certificates.
Offer and improve products and services – This includes enabling you to navigate the PG-Courses websites, to enrol and participate in courses and programs on the PG-Courses websites, to learn effectively in such courses and programs, and to purchase or obtain products and services on the PG-Courses websites.
Develop and maintain the security and performance of the PG-Courses websites– This includes tracking PG-Courses websites outages and creating software solutions, detecting violations of the Honor Code and Terms of Service, and monitoring uses, misuses, and potential misuses of the PG-Courses websites.
Communicate with you – This includes answering your course and platform questions, notifying you of course and PG-Courses websites maintenance and updates, marketing to you about course offerings, programs, news, and related products and services of TOOLZO SERVICES LIMITED or TOOLZO SERVICES LIMITED affiliates, and as permitted under applicable law, sending you communications about products or services of selected business partners that may be of interest to you.
Support scientific research including, for example, in the areas of cognitive science and education – This includes collaborating to enable and conduct research about how learners’ access and master course materials online, with the goal of improving course outcomes.
Track PG-Courses websites usage against goals and mission – This includes performing analytics to evaluate access to and performance in courses and course-related products and services and to report aggregate usage information (not Personal Information) to business partners and external audiences.
Exercise, enforce, and comply with legal rights and obligations – This includes responding to subpoenas, court orders, or other legal process; and investigating, preventing, or taking action regarding illegal activities, suspected fraud, security or technical issues, or to protect the rights, property, or safety of TOOLZO SERVICES LIMITED, Members, or others, and as otherwise required by applicable law.
TOOLZO SERVICES LIMITED may also seek your consent for additional uses of information, including Personal Information, and will use it only for the purpose described to you. All use of Personal Information is subject to applicable law.
HOW YOUR INFORMATION IS SHARED
TOOLZO SERVICES LIMITED share information, including Personal Information, with third parties for the following purposes:
With service providers, contractors, and other third parties that help carry out the uses described above – TOOLZO SERVICES LIMITED requires third parties to: (1) abide by this Privacy Policy and applicable law; (2) handle Personal Information in a confidential manner and maintain adequate security; and (3) use Personal Information only as needed to fulfil the relevant purpose(s). In some cases, the PG-Courses websites and individual courses are integrated with third-party services or contain links to websites published by third parties, including other content providers as well as service providers. These third parties are responsible for their own privacy practices, so you should pay attention anytime you are redirected to a third-party website and be sure to review its privacy policy.
With other learners in courses that you take and with other visitors to the PG-Courses websites, to create an interactive learning environment, support class participation, and share course information – This includes sharing comments, coursework, or other information or content that you submit to a portion of the PG-Courses.NET designed for viewing by other class members or for public communication. This also includes providing opportunities for you to communicate with other users who may have similar interests or educational goals, for instance, recommending specific study partners or connecting potential student mentees and mentors. In such cases, TOOLZO SERVICES LIMITED and each Member that offers a course in which you enrolled may use all information collected about you to determine who might be interested in communicating with you, but will only provide others your username (for clarity, no disclosure of your real name or [email protected]).
With affiliates of TOOLZO SERVICES LIMITED, or with successors in the event of a merger, acquisition, or reorganization, for their use consistent with this Privacy Policy.
TOOLZO SERVICES LIMITED or a Member may also seek your consent for additional disclosures of information, including Personal Information, and will share it only as described to you. In addition, TOOLZO SERVICES LIMITED may share with the public and with third parties, including but not limited to researchers and business partners, information and Personal Information that is de-identified or aggregated in a manner that does not personally identify you.
HOW TO MANAGE YOUR PERSONAL INFORMATION
You can manage your Personal Information through learner features on the PG-Courses.NET and requests to the TOOLZO SERVICES LIMITED learner support team. TOOLZO SERVICES LIMITED will provide support to the extent required by applicable law (for example, learners in the European Union) and more broadly when possible, as a courtesy in our sole discretion. TOOLZO SERVICES LIMITED will notify you in the event that TOOLZO SERVICES LIMITED is unable to meet a request that is not legally required. Similarly, Members will only be obligated to comply with requests to the extent legally required but may choose to comply with other requests in their sole discretion.
Access and correct your Personal Information
Much of your Personal Information is available in your PG-Courses websites account. Your name, [email protected], and other identifiable profile information is editable through the profile settings in your TOOLZO SERVICES LIMITED account except as noted below. Your account dashboard lists all current and archived courses in which you have enrolled and includes links to any Course Completion Certificates you may have earned. The dashboard also contains copies of your answers and other participation and performance in courses. Please contact TOOLZO SERVICES LIMITED learner support to access and update this or other information. If your request involves information controlled by a Member,TOOLZO SERVICES LIMITED learner support will notify the appropriate Member of your request.
Exceptions:
Usernames cannot ever be changed. This is an TOOLZO SERVICES LIMITED system restriction. Because usernames identify you in courses and elsewhere on the TOOLZO SERVICES LIMITED Site, TOOLZO SERVICES LIMITED encourages you to use discretion in choosing your username. If you want to protect your identity, do not use your real name or a name identifiable to you as your username.
TOOLZO SERVICES LIMITED does not track or index every time or every place on the PG-Courses websites when or where a learner may volunteer Personal Information, so neither TOOLZO SERVICES LIMITED nor Members will be able to help you locate or manage all such instances. TOOLZO SERVICES LIMITED encourages you to use discretion before volunteering Personal Information on the PG-Courses websites.
Restrict or object to the processing of Personal Information
If you want to manage emails and other communications to you, you may update your preferences in your TOOLZO SERVICES LIMITED account dashboard, follow the steps described in links at the bottom of email messages, or contact TOOLZO SERVICES LIMITED learner support. You may object to, or request that TOOLZO SERVICES LIMITED stop, its use of your Personal Information for other purposes by contacting the TOOLZO SERVICES LIMITED learner support team. Please note that if you choose to restrict TOOLZO SERVICES LIMITED’s ability to process Personal Information, and the processing is otherwise required to provide you with various services and products offered on the PG-Courses websites, you may not be able to establish as an TOOLZO SERVICES LIMITED user account or enrol for a course, and TOOLZO SERVICES LIMITED may not be able to provide you with those services or products.
Delete account and Personal Information
To request deletion of yourTOOLZO SERVICES LIMITED account and Personal Information, you should click the button labelled “Delete my account” in your TOOLZO SERVICES LIMITED account settings. Because deletion on the TOOLZO SERVICES LIMITED system is a permanent action and cannot be reversed, TOOLZO SERVICES LIMITED may ask you to complete a process that aims to confirm your authority to manage the TOOLZO SERVICES LIMITED account affected by your request.
With respect to your TOOLZO SERVICES LIMITED account, TOOLZO SERVICES LIMITED will permanently:
deactivate your PG-Courses websites account,
remove the active profile,
retire your username, and
remove you from TOOLZO SERVICES LIMITED email lists.
With respect to your Personal Information, TOOLZO SERVICES LIMITED will permanently delete your TOOLZO SERVICES LIMITED account profile Personal Information from the PG-Courses websites.
As noted above, to the extent that TOOLZO SERVICES LIMITED associates the information that TOOLZO SERVICES LIMITED collects directly or indirectly with an individual (for example, you), the association is based on Personal Information in your TOOLZO SERVICES LIMITED account profile. By erasing the Personal Information in your TOOLZO SERVICES LIMITED account profile, the remaining information about your activity on the PG-Courses websites will no longer be associated with you, except as noted below.
These changes will be applied to data stores that are used for operation of the PG-Courses websites including course administration. If you enrolled in any “ONLINE” courses on the PG-Courses websites, these courses will no longer be available to you. Any purchased “downloads” will also no longer be viewable or available to download again in your account area.
Exceptions:
Deletion will not apply to historical activity logs or archives unless and until these logs and data naturally “age-off” the TOOLZO SERVICES LIMITED system.
TOOLZO SERVICES LIMITED does not track or index every time or every place on the PG-Courses websites when or where a learner may volunteer Personal Information, so neither TOOLZO SERVICES LIMITED nor Members will be able to help you locate or manage all such instances. TOOLZO SERVICES LIMITED encourages you to use discretion before voluntarily sharing your Personal Information on the TOOLZO SERVICES LIMITED Site.
TOOLZO SERVICES LIMITED will archive course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives are used to produce encrypted research data.
TOOLZO SERVICES LIMITED cannot always delete records of past interactions and transactions. For example, records relating to previous purchases on the PG-Courses websites must be retained for financial reporting, audit, and compliance reasons.
TOOLZO SERVICES LIMITED will retain and use Personal Information as necessary to comply with its legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law.
Data retention
TOOLZO SERVICES LIMITED will retain your Personal Information for as long as your account is active or as needed to provide you with services; to maintain a record of your transactions for financial reporting, audit, and compliance purposes; and to comply with TOOLZO SERVICES LIMITED’s legal obligations, resolve disputes, enforce its agreements, and as otherwise permitted by applicable law. Upon your request that TOOLZO SERVICES LIMITED deactivate your account and delete your information, TOOLZO SERVICES LIMITED will follow the process described above, including without limitation archiving your course data (in a manner and to the extent permitted under applicable law) to serve its mission to enable scientific research on cognitive science and education. These archives will be used to produce encrypted research data packages and course data for scientific research.
STORAGE & SECURITY
TOOLZO SERVICES LIMITED stores information, including Personal Information, on its own servers and also on servers of companies that TOOLZO SERVICES LIMITED hires to provide services. Information may be stored in EU and in other countries where TOOLZO SERVICES LIMITED operates, and in countries where TOOLZO SERVICES LIMITED respective service providers operate. If you are in the European Union, Switzerland, or other regions with laws governing data collection and use, you acknowledge that TOOLZO SERVICES LIMITED may transfer, process, and store your personal information in the United States and other countries, the privacy laws of which may be considered less strict than those of your region.
TOOLZO SERVICES LIMITED controls its own copy of information collected through all PG-Courses websites and has an information security program designed to protect information in its possession or control. This is done through a variety of privacy and security policies, processes, and procedures. TOOLZO SERVICES LIMITED uses administrative, physical, and technical safeguards that reasonably and appropriately protect the confidentiality, integrity, and availability of the information that it collects, receives, stores, or transmits. Nonetheless, no method of transmission over the Internet, or method of electronic storage, is 100% secure; and therefore, TOOLZO SERVICES LIMITED cannot guarantee its absolute security. While TOOLZO SERVICES LIMITED works hard to ensure the integrity and security of its network and systems, TOOLZO SERVICES LIMITED cannot guarantee that its security measures will prevent “hackers” or other unauthorized persons from illegally accessing or obtaining information.
If TOOLZO SERVICES LIMITED learns of a security breach involving its copy of your Personal Information, TOOLZO SERVICES LIMITED may attempt to notify you electronically so that you may take appropriate protective steps. By using the PG-Courses websites or providing Personal Information to TOOLZO SERVICES LIMITED, you agree that TOOLZO SERVICES LIMITED can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the TOOLZO SERVICES LIMITED Site. If a security systems breach occurs, TOOLZO SERVICES LIMITED may post a notice on the TOOLZO SERVICES LIMITED homepage (www.PG-Courses.UK) or elsewhere on the PG-Courses domain and may send an email to you at the [email protected] associated with your TOOLZO SERVICES LIMITED account. Depending on where you are located, you may have a legal right to receive notice of a security breach, involving your Personal Information, in writing.
Privacy Policy Updates
This Privacy Policy will be reviewed and updated from time to time. When changes are made, the Privacy Policy will be labelled as “Revised (date),” indicating that you should review the new terms, which will be effective immediately upon posting on this page, with an updated effective date. By accessing the PG-Courses.uk after any changes have been made, you accept the modified Privacy Policy and any changes contained therein. In case you miss the notification referenced above, be sure to return to this page periodically to ensure familiarity with the most current version of this Privacy Policy.
Contact Information
If you have privacy concerns, have disclosed data you would prefer to keep private, or would like to access the Personal Information that TOOLZO SERVICES LIMITED maintains about you, please contact us at [email protected]. You may also write to us at: ATTN: TOOLZO SERVICES LIMITED Reg. number HE446335 Address: 59 Nikou Pattichi, 3070, Limassol, Cyprus
Glossary
Cookies are unique identifiers usually in the form of small data files placed on your device that send certain information about your activity on the PG-Courses or in an email communication back to TOOLZO SERVICES LIMITED or the authorized third party that served the cookie. TOOLZO SERVICES LIMITED or third parties may also use Flash cookies.
PG-Courses consists of all content and pages located within the PG-Courses web domains and all PG-Courses mobile applications.
Personal Information is information that specifically identifies you or that, when combined with other information, could be used to identify you.
Tracking Technologies are web beacons, clear gifs, pixels, and similar technologies that are also unique identifiers used to track your online activity but are not stored on your device.